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Initial Consultation & AssessmentWe begin by understanding your facility’s conditions and specific requirements, working together to define your desired goals.
As automation specialists, we provide expert advice and free consultations, including customization options based on our standard equipment. -
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Preliminary Proposal & Cost EstimateBased on our assessment, we identify the optimal solution and provide an initial proposal and estimated cost.
This helps you grasp the project scope and budget, allowing for better planning and decision-making. -
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03
AI Image Evaluation & Feasibility of Robot/Equipment OperationsWe conduct technical feasibility assessments to determine whether AI-driven image recognition and/or robot equipment operations are viable for your facility.
By verifying that the system can perform the necessary inspections and recognition tasks, we enhance the feasibility of successful implementation. -
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04
Final QuotationWe provide a detailed, official quotation based on specific project requirements.
This includes a comprehensive cost breakdown, with the flexibility to adjust the scope according to your budget.Contact us now to get your pricing quotes!
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05
Testing & ImplementationOnce the quotation is approved, we proceed with testing and system implementation.
The system is built based on validated test results, ensuring seamless post-installation operation with full support.
FAQ
Getting Started
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Q
How long does the implementation process take?
AThe timeline varies depending on the scale and complexity of the project, but in general, it takes approximately 1 to 6 months from consultation to testing and implementation. A detailed schedule will be provided during the Preliminary Proposal stage.
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Q
How do you verify whether AI image inspection is possible?
AWe conduct testing and validation using image data to determine whether the AI system can achieve the required level of accuracy for inspection. The detailed process will be explained in the “AI Image Inspection Feasibility” step.
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Q
Is there support available after implementation?
AYes, we provide maintenance and support service options to ensure stable system operation after implementation. This includes regular system checks and troubleshooting assistance in case of any issues. Please contact us for more details.
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Q
Is the estimate free of charge?
AYes, the initial consultation and preliminary estimate are provided free of charge. We also prepare a detailed official estimate based on your specific requirements.
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Q
How does the subscription contract work?
AThe subscription is available on a monthly basis and can be canceled at any time. This allows for flexible usage, whether for a short-term trial or long-term operation, depending on your needs.
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Q
How can I get an estimate of the Implementation cost?
ACosts vary depending on analysis complexity and system equipment scale. Please refer to our pricing table for a general idea, or contact us directly for a more specific estimate tailored to your needs.
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Q
Can we utilize our existing equipment?
AYes, our system can be customized to integrate with your existing equipment. We will assess your current setup and propose the most suitable implementation method.
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Q
Is it possible to shorten the development period?
AWe will accommodate your request as much as possible, depending on the project scale and requirements. If you have specific timeline needs, please feel free to consult with us.
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Q
How accurate is the Ai’s judgement?
AAlthough accuracy depends on the type of AI implemented and the data being analyzed, our false pass (overlook) rate is 0% in any inspection systems.
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Q
Do you offer remote support?
AYes, we provide remote support, including online assistance and remote maintenance as needed.
Various Procedures
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Q
How do I purchase the service?
APlease contact us via contact form with the product you would like to purchase and a description of your product that our product will work for. We will get back to you immediately.
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Q
How do I cancel my subscription?
AIf you wish to cancel, please notify us at least one month in advance of your desired cancellation date. We will process your request promptly – please contact us via phone or inquiry form.
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Q
How can I request a consultation and estimate before implementation
AThe initial consultation and preliminary estimate are free of charge. Please contact us via contact form or phone, and our representative will assist you.
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Q
Can I change my subscription plan?
APlan changes, including upgrades or downgrades, may be possible depending on your product, contract terms, and specific situation. Please contact us for a detailed review of eligibility, potential adjustments, and any applicable charges or refunds
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When will I receive my invoice and when is the payment due?
AInvoices are issued at the end of each month, with payment due by the end of the following month. Accepted payment methods include bank transfer and credit card.
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Q
Will my subscription fee change during the contract period?
ANo, the subscription fee will remain unchanged throughout the contract period. However, please note that pricing may be revised upon contract renewal.
Support
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Q
What should I do if a system issue occurs?
AIf you encounter any issues, please contact our support center. In case of emergencies, we can provide remote and on-site assistance. Please contact us regarding the add-on options. You can reach us via our support line or a contact form.
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Q
What are your support hours?
AOur support team is available Monday to Friday, from 9:00AM to 6:00 PM. For emergency assistance outside business hours, please contact us in advance to make arrangements.
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Q
How is remote maintenance performed?
AOur engineers remotely monitor and diagnose system status via the internet to quickly resolve issues. We can also schedule maintenance sessions based on your needs.
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What does the support coverage include?
AOur support covers regular maintenance, troubleshooting, and system updates. For more details, please contact us or review your contract terms.
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How is the regular maintenance schedule determined?
AThe timing of regular maintenance is proposed based on your system’s operational status after implementation. Depending on the status, the maintenance is required every 6~12 months. Please contact us for further details.
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Q
Is training available after implementation?
AYes, we provide training sessions for customers and relevant personnel after implementation. Training can be conducted remotely or on-site, depending on your needs. Please contact us for more details.
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Q
How are support fees determined?
AOur plans vary in support service coverage. Contact us for a preliminary estimate tailored to your needs.
For more information regarding our AI Technologies and Automation Products.